Terms of Service

Last updated: March 2026

1. Acceptance

By using Trunktransfer, you agree to these terms. If you do not agree, do not use the service. These terms apply to all users, including anonymous uploaders.

2. The service

Trunktransfer provides temporary file hosting and sharing. Uploaded files are stored on secure object storage and automatically deleted when the transfer link expires. We do not guarantee permanent storage — use the service for temporary sharing only.

3. Acceptable use

You agree not to upload:

  • Content that is illegal in your jurisdiction or ours.
  • Child sexual abuse material (CSAM) — violations are immediately reported to authorities.
  • Malware, viruses, or files designed to harm recipients.
  • Content that infringes third-party intellectual property rights.
  • Personally identifiable information of others without their consent.

We reserve the right to remove any content and terminate accounts that violate these terms, without notice.

4. Plan limits

Free accounts are limited to 3 GB per transfer with 7-day link expiry. Pro accounts are limited to 20 GB per transfer with 30-day expiry. Limits are enforced server-side. Attempting to circumvent limits may result in account suspension.

5. Subscriptions and billing

Pro subscriptions are billed monthly via Polar. You may cancel at any time; access continues until the end of the current billing period. Refunds are handled on a case-by-case basis — contact us within 7 days of billing if you have an issue.

6. Liability

Trunktransfer is provided "as is" without warranty. We are not liable for lost files, failed uploads, or damages arising from use of the service. Maximum liability is limited to the amount paid in the last 30 days.

7. Intellectual property

You retain ownership of all files you upload. By uploading, you grant Trunktransfer a limited license to store and serve the file for the purpose of operating the service. This license ends when the file expires.

8. Contact

Questions about these terms? Email hello@trunktransfer.com.